Sherpa Nutrition

Return Policy

For product to be returned, the product must be in resalable condition. To be classified as “resalable”, the product must be unopened and unencumbered, with current labels and seals intact and in good condition. Product is not regarded as “resalable” if the shelf life or expiration date is within one hundred eighty (180) days or six (6) months of expiration, if the product(s) seals have been broken or tampered with, or if the item has been discontinued.

The costs of refused orders may be deducted from the refund amount. Shipping, handling and customs fees/charges are nonrefundable.

Refund guidelines are the following:
Product return requests made within 30 days of the original purchase date will receive a 90% refund of the purchase price (less shipping costs).
Product return requests made after 30 days of the original purchase date will not be refunded.

If this Return Policy conflicts with a particular law of jurisdiction, where a specific buy-back requirement has been enacted by the law, the Company shall repurchase resalable product(s) in accordance with the applicable statute.

Exceptions to the Return Policy may be applied by the Company in instances in which extenuating circumstances may require.

To initiate a return please contact {orders@sherpanutrition.com}.

Returned product must be sent to Sherpa Nutrition’s distribution center: 864 South 490 West, Pleasant Grove, UT 84062

All refunds will be made once the returned product has been received by Sherpa Nutrition and has met the stated requirements.

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